Refund policy

We want you to love what you ordered. If something isn't right, you can return it within 30 days of delivery.

Eligibility

Items must be unworn, unwashed and in their original condition, with all tags attached.
Items marked Final Sale, gift cards and bodysuits (for hygiene reasons) cannot be returned.
Proof of purchase (your order number) is required.

How to start a return

Email us at oliverawear@gmail.com with your order number and the item(s) you'd like to return. We'll reply with return instructions and the return address. Please don't send items back without contacting us first, as returns sent without instructions may not be accepted.

Return shipping

Return shipping costs are the customer's responsibility and are non-refundable. We recommend using a trackable shipping service, as we can't be responsible for returns lost in transit.

Refunds

Once your return is received and inspected, we'll email you to confirm. Approved refunds are issued to your original payment method within 10 business days. Your bank or card provider may take a few extra days to post the refund. Original shipping charges are non-refundable.

Damaged, defective or incorrect items

If your order arrives damaged, defective or isn't what you ordered, email us within 7 days of delivery with your order number and photos of the item. We'll make it right with a replacement or full refund, at no cost to you.